“The good folks we’ve aligned ourselves with are a huge part of our success. It’s not that I’m brilliant; it’s that I collect ideas into a system and procedures so we can deliver a better product to the client. We want to meet or exceed their expectations so they say, ‘The experience has been beyond what we expected.’ That’s our payment.”
Asked to name the qualities he admires about his father, Chad Magleby mentions his constant pursuit of perfection, his sincere desire to mentor those around him and his passion for creating an environment where craftsmen have an opportunity to perform at their very highest level. Paul also genuinely cares about his employees, Chad notes. “He not only cares about them, but about all the many aspects of their lives such as families, hobbies, education, etc.,” Chad says.
Working with his father so closely, Chad has learned a thing or two about running a successful custom home building business. “Integrity. Be absolutely true to your word at all times and in all places,” Chad says. “And take care of your people. They are the most important asset any company will ever have. If your people are genuinely treated well, then they will often give you all that they have in terms of hard work and loyalty.”
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